FAQ

1. What materials are Gokapua products made from?
All our insulated cups and bottles are made from premium food-grade 304 or 316 stainless steel, ensuring safety, durability, and excellent temperature retention.

2. How long can your cups keep drinks hot or cold?
Most of our products can keep drinks hot for up to 12 hours and cold for up to 24 hours, depending on size and model.

3. How do I clean my Gokapua cup?
We recommend hand washing with warm, soapy water to prolong its lifespan. Avoid bleach and abrasive cleaners. Some models are dishwasher-safe — check the product details.

4. Do you offer wholesale or customization?
Yes! We provide bulk orders and custom logo printing. Contact us at service@gokapua.com for details.

5. Can I return or exchange my order?
Yes, please see our Refund Policy below for return conditions and steps.